Your personal information belongs to you.
We need your permission to collect information about you. And to share your information unless there are circumstances where we are required by law to share information.
You don’t have to give permission.
Your information helps us provide good and safe services.
We only ask for information we need. We will tell you why we need it. That includes photos and videos too.
If you don’t understand why we need information, it’s OK to ask us.
We will protect your information and only use it for the right reasons, and only show the right people.
The people who work with you need to see your information. It helps them deliver better services.
We will only share your information if:
You can see your information at any time too. Just ask us.
If your information is not correct, we may be unable to do a good job.
Give us correct information, and help us keep it up-to-date.
If your personal information changes, please let us know.
Moved house? New phone number? New service provider? New contact? — please remember to tell us!
We will also check your information regularly, and update it.
We need to know some things about you, to help provide better services.
There are laws to make sure your information is kept private. These laws say:
This information is taken from the Privacy and Confidentiality Policy and Procedure. If you wish to read the entire policy, we are happy to provide a copy.
If we didn’t respect your privacy…
Write to us: 362 Anson Street, Orange NSW 2800
Phone us: 02 6368 3661
phone: 1800 035 544
TTY: 133 677.
Interpreters can be arranged.
Advocates can help you complain The National Disability Advocacy Program can help you work with an advocate.
Email them at: firstname.lastname@example.org
Or write to:
Disability, Employment & Carers Group
Department of Social Services
GPO Box 9820
Canberra ACT 2601
Or search “disability advocate” online.